This Privacy Policy describes how Westlabs LLC ("we", "us", or "our"), operating as dollyboard, collects, uses, and shares your personal information when you use our website and services at dollyboard.com (the "Service").
Westlabs LLC
704 Wallace Street
Clovis, New Mexico 88101
United States
1. Information We Collect
Information you provide
- Account information: name, email address, and password when you create an account.
- Business information: company name, address, phone number, tax ID, and bank details that you enter to configure your invoicing profile.
- Invoice data: client names, addresses, line items, amounts, and other information included in the invoices you create.
- Communications: messages you send to us via email or support channels.
Information collected automatically
- Usage data: pages visited, features used, clicks, and session duration.
- Device data: browser type, operating system, IP address, and device identifiers.
- Cookies: we use essential cookies to keep you signed in and analytics cookies to understand how the Service is used. See Section 6 for details.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Generate and store invoices, PDF exports, and related documents on your behalf.
- Process AI-assisted invoice generation using the descriptions you provide.
- Send transactional emails (account verification, password resets, invoice notifications).
- Respond to your support requests and communications.
- Detect, prevent, and address fraud, abuse, and technical issues.
- Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: we use third-party providers for hosting, analytics, email delivery, and payment processing. These providers access your data only to perform services on our behalf and are contractually bound to protect it.
- AI processing: when you use AI invoice generation, the text descriptions you provide are sent to our AI provider to generate invoice content. We do not send your client names, addresses, or financial data to AI providers.
- Legal requirements: we may disclose your information if required by law, subpoena, or court order, or to protect the rights and safety of Westlabs LLC, our users, or the public.
- Business transfers: if Westlabs LLC is acquired or merged with another company, your information may be transferred as part of that transaction.
4. Data Retention
We retain your account and invoice data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory reasons.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use the following types of cookies:
- Essential cookies: required for authentication and core functionality. These cannot be disabled.
- Analytics cookies: help us understand how you use the Service so we can improve it. You can opt out of analytics cookies through your browser settings.
We do not use advertising or tracking cookies.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal data we hold about you.
- Correction: request that we correct inaccurate or incomplete data.
- Deletion: request that we delete your personal data.
- Portability: request your data in a structured, machine-readable format.
- Objection: object to our processing of your data in certain circumstances.
To exercise any of these rights, contact us at privacy@dollyboard.com.
8. International Data Transfers
Your data may be processed and stored in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these locations.
9. Children's Privacy
The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
Westlabs LLC
704 Wallace Street
Clovis, New Mexico 88101
United States
privacy@dollyboard.com